Terms & Conditions

You can read the terms of use of our website www.arritos-shop.com below. www.arritos-shop.com. In accordance with these conditions we supply you with all the products found in our online store. Please read these terms carefully and ensure you fully understand and accept them before proceeding to place any order. If you do not agree with the terms of use that you will find below, you must not use the services of our website, its content and our online store.The terms of use may be updated at any time and without notice. For this reason, please check the terms regularly as your continued use of the website implies that you understand and accept any changes and updates to them. Of course, any change does not apply to the orders already submitted, which were made before the respective modifications

Company

Panagiotidou Paraskevi
Processing and packaging of Greek herbs
EL 119127733
Alexandrias str.111, Zip code:54646, Thessaloniki, Greece

Copyright

The entire content of our website, including images, graphics, photographs, texts and generally all the files of this site, is our intellectual property and is protected according to the relevant provisions of Greek law, European law and international conventions. For this reason, it is prohibited to be sold, copied, modified, republished, retransmitted or imitated in whole or in part without express consent. As an exception, certain products and the logos on them are the intellectual and industrial property of legal and/or natural persons who manufacture them and which, according to the provisions of the law, have been registered as their intellectual and industrial property

By placing an order on the arritos-shop.com website, you understand and accept the following Terms & Conditions:

1. 1. To be able to place an order, you must be an adult over the age of 18 and be the legal owner/beneficiary of a valid payment method, which must be acceptable to us. If unforeseen difficulties arise or if the customer's billing information is found to be insufficient after the order has been accepted, we reserve the legal right to cancel the confirmed order and, in this case, we are relieved of all liability.
2. 2. By placing an order on our website, you represent that all your personal information shared with us is true and accurate, that you are the legal and authorized owner/beneficiary of the payment method you used for your order, and that there is sufficient available balance for the financial coverage of the cost of the products you ordered.
3. 3. Upon placing an order, you will receive a confirmation email that we have successfully received your order. This email is for informational purposes only and does not constitute confirmation of acceptance of your order by us. An agreement will not be created between us for the order of the products you have selected until we have approved the relevant payment request, and only if there has been a successful charge of the selected payment method.

Order cancellation

To cancel an order (full or partial), you should immediately contact us at info@arritos.gr or by phone at +30 231 4033337 ((Monday-Friday 9.00 a.m. to 5.00 p.m.).This option is only provided before we notify you that your order has been shipped. Once your order has been shipped, it is not possible to cancel it. Once your order has been shipped, it is not possible to cancel it.

Right of withdrawal

According to the Code of Ethics for Electronic Commerce the customer has the right to exercise an unjustified withdrawal within the legally prescribed period of fourteen (14) days from the date of receipt of the product by contacting us at info@arritos.gr or by phone at +30 231 4033337 (Monday-Friday 09:00 to 17:00)

In this case the customer is charged with the shipping costs of the return. The product must be in its original packaging, sealed and in excellent condition.

The refund of the value of the products will be paid after receiving the products and after verifying that they meet the above standards with the payment method followed in the order and within 14 days from the day we received the products. For health and safety reasons, herbal/food products cannot be returned once delivered. For health and safety reasons, herbal/food products cannot be returned once delivered.

Returns

The return of products can be made after communication and confirmation by us. It is mandatory to include the proof of purchase or a copy of it in the return package. The address to which the returned products will be sent is: Arritos Herbal Blends 111 Alexandria, 546 46 Thessaloniki. Tel. 231 4033337 231 4033337 Arritos Herbal Blends 111 Alexandria, 546 46 Thessaloniki. Tel. 2314033337

Defective or Incorrect Product

In the case of a defective or different product from the one you bought, you can return it and/or request a replacement by contacting info@arritos.gr

This option is only provided before we notify you that your order has been shipped. Once your order has been shipped, it is not possible to cancel it.

During the process, you will be asked for information about the identity of the buyer of the order. In the case of a return, the process is done according to our terms and instructions. Return shipping costs in the event of a defective product or wrongly delivered products are borne by us. Spoiled food or other products are not returnable.